Transparency is key. Here's what you need to know about our pricing:

• Transparent Pricing: Our pricing is discussed upfront and based on the scope of work, not judgment or assumptions.
• Initial Walkthrough: We complete a walkthrough or intake (virtual or in-person) to understand your space, goals, and any support needs before providing an estimate.
• No Hidden Fees: You'll never encounter surprise charges.
• No Pressure: There's no obligation to continue after the estimate.
• Payment After Service: Payment is only taken after the service is completed and you've signed off on the work.
• Fair Rates: Our rates reflect the time, care, and specialized support required for complex or emotionally sensitive situations.

We only need basic information to start:

• Type of service you’re looking for (e.g., reset clean, decluttering support).
• Location (North Vancouver, West Vancouver, or Vancouver).
• General scope of the space (e.g., number of rooms, approximate size).
• Timing needs (e.g., preferred days/times).
• Any preferences, access considerations, or sensitivities you’d like us to be aware of.

You’re never required to share more than you’re comfortable with.

We want to reassure you that our services are discreet, respectful, and tailored to your unique situation. Here's our promise:

• Consent-Based Approach: Every service begins with a private intake to understand your needs, boundaries, and goals before any work begins.
• Respectful Handling: Nothing is touched, moved, or discarded without your clear permission.
• Comfortable Pace: We work at a pace that feels safe for you.
• Open Communication: We communicate openly throughout the process.
• Adaptable Approach: We adapt our approach to each unique situation.
• Confidentiality: All information shared with us is kept confidential.
• Discreet Service: Our work is carried out discreetly and respectfully at all times.